In order to make an exchange, you need to perform several actions:
Fill in all the fields in the form provided.
Make sure that the specified data is correct! Be especially careful with the recipient’s name in the details.
Study the terms of the agreement for the provision of exchange services. If you agree with them, check the appropriate box and click the "Exchange" button.
Write the application number in the chat with the operator to issue the details.
You must pay for the application within 10 minutes from the moment the details are issued. To do this, transfer the required amount, following the instructions on our website.
After completing all the listed actions, the systеm will redirect you to the "Application Status" page, where the status of your transfer will be displayed.
Make sure that the specified e-mail is valid! All questions and problems regarding the exchange can be resolved via email or chat.
The application processing time is from 1 to 6 hours from the moment of receiving payment from the client.
Please note that payment for this direction is made only during the courier’s working hours (from 11:00 to 20:00 Moscow time).
Also note that the operator’s participation is required to perform this operation (see operator status).
